100% Satisfaction Guarantee
Our first priority is your enjoyment of our teas. If you are unsatisfied with your purchase, please speak to us on Facebook or at firstname.lastname@example.org so that we can address your concerns in the most practical manner. If you are still not happy with your purchase, we will refund you the entire purchase price. We also offer a free swap-my-tea service on our Tea Tasting Club Membership. If you receive a tea that you didn’t like, please let us know and we will send you a different blend in your next pack. You can even keep the tea you didn’t like.
We offer free delivery on all our selection boxes and Tea Tasting Club monthly deliveries. Purchases of single teas are charged a nominal shipping fee. As yet, we are not open for international orders through our website, but please speak to us if you are interested.
- Firstly, we want a ‘green’ product. This is why you will not find any single use plastics in our packaging, and all cardboard and paper is recyclable.
- Secondly, it allows us to deliver a fairly priced tea tasting experience, where the bulk of the price you pay actually goes towards the teas you drink.